Driving Innovation and Stability: The Role of Ambidextrous Leadership in Technology Ventures

By Sara Aziz and Noorlizawati Abd Rahim

The rapid evolution of the technological landscape poses significant challenges for a range of technology-related ventures, including startups, SMEs, and potentially larger enterprises. These challenges are exacerbated by the complexity of the latest ecosystems, a lack of industry knowledge, and complications in innovation and leadership.  One of the primary hurdles is the absence of effective leadership.  Ambidextrous leadership emerges as a potential solution to these issues, offering technology ventures the ability to navigate change, seize opportunities and manage constraints through innovation and efficiency. This brief explores the importance of ambidextrous leadership in technology ventures, providing real-time examples and guidance.

The Need for Innovation in Technology Ventures

All industry sectors are advancing rapidly by adopting technological innovations. Tech ventures are often at the forefront of the innovation frontier. Key examples of ventures that have had transformational impact over the last decades include:

  • Apple Inc., known for its groundbreaking products, including the iPhone, which rooted a staunch innovation and underscores their dominance.
  • Amazon’s diversity, ranging from cloud computing ventures to e-commerce projections and expansions, toward pioneering solutions to redefine the tech industry.
  • Tesla, with electrical vehicles and self-driving technology, which has revolutionized the road transportation.

Hence, these technological icons believe that innovation is a focal point to maintain the competitive edge and shape the industrial necessities.

The Importance of Stability and Execution

While innovation is essential, stability is equally vital for sustainable growth in any organization. It provides the foundation upon which long-term success is built. Efficient execution, especially in meeting deadlines and budget constraints, is critical for maintaining this stability. For instance, Tesla faced early production challenges with the Model 3, resulting in significant delays and financial stress. Similarly, WeWork’s rapid expansion, without the implementation of proper execution strategies, led to collapse. These examples highlight how a lack of stability and poor execution can not only hinder growth but also erode investor confidence, putting the viability of even the most promising ventures at risk. In contrast, ventures that prioritize stability and execution tend to thrive in the long run, fostering sustainable growth.

Ambidextrous Leadership

Ambidextrous leadership in technology ventures refers to the ability to simultaneously nurture innovation and ensure stability within the organization—i.e., to balance exploration and exploitation. It demands a delicate balance between two seemingly contradictory goals: encouraging disruptive creativity while maintaining operational efficiency and reliability. Ambidextrous leaders excel in fostering an environment where teams are encouraged to experiment, take calculated risks, and push the boundaries of technology. Simultaneously, they establish robust processes, manage resources wisely, and mitigate risks to ensure the company’s stability and longevity. Striking this equilibrium enables tech ventures to harness innovation for growth while avoiding the pitfalls of instability, ultimately driving sustainable success in a rapidly evolving industry.

Notable tech leaders like Elon Musk (SpaceX, Tesla), Jeff Bezos (Amazon), and Reed Hastings (Netflix) exemplify ambidextrous leadership. Musk encourages innovation with initiatives like reusable rockets while maintaining stability through rigorous project management. Bezos balanced innovation and stability via cloud computing and customer-centric strategies. Hastings transformed streaming with original content while relying on data-driven recommendations for stability. These leaders prioritize innovation alongside meticulous execution and customer focus, demonstrating the power of ambidextrous leadership in tech ventures.

Aspiring tech venture leaders must embrace an ambidextrous approach. Cultivate a culture balancing innovation and stability. Encourage experimentation and creativity while establishing efficient processes. Foster cross-functional collaboration, seek feedback, and embrace adaptation. Prioritize continuous learning and see failure as a learning opportunity. By nurturing an environment valuing both innovation and stability, leaders can guide their ventures towards agile, resilient, and sustainable growth in the dynamic tech landscape.

Ambidextrous leadership, adeptly balancing innovation and stability is vital for the success of technology ventures in today’s dynamic tech landscape. It enables these organizations to thrive amidst rapid change, providing leaders with the tools necessary to navigate the complexities of the industry. Embracing this approach fosters a culture of innovation and efficient execution, ensuring adaptability and sustainable growth in an ever-evolving environment. For aspiring leaders, it represents a call to action, a blueprint for guiding their ventures toward enduring success in innovative industries.

Digging Deeper:

  • Klonek, F. E., Gerpott, F. H., & Parker, S. K. (2023). A Conceptual Replication of Ambidextrous Leadership Theory: An Experimental Approach. The Leadership Quarterly, 34 (4), 101473. https://doi.org/10.1016/j.leaqua.2020.101473
  • Kuckertz, A., Kohtamäki, M., & Droege gen. Körber, C. (2010). The Fast Eat The Slow–The Impact of Strategy and Innovation Timing On The Success of Technology-Oriented Ventures. International Journal of Technology Management, 52(1/2), 175-188. https://doi.org/10.1504/IJTM.2010.035861
  • Oluwafemi, T., Mitchelmore, S., & Nikolopoulos, K. (2020). Leading Innovation: Empirical Evidence for Ambidextrous Leadership From UK High-Tech SMEs. Journal of Business Research, 119, 195-208.  https://doi.org/10.1016/j.jbusres.2019.10.035 .

About the Authors

Sara Aziz is a PhD Scholar at Razak Faculty of Technology & Informatics, Universiti Teknologi Malaysia. Contact her at: www.linkedin.com/in/sara-aziz-1b696082.

Noorlizawati Abd Rahim serves as Member at Large on the Board of Governors, IEEE Technology and Engineering Management Society. She is a Senior Lecturer at Razak Faculty of Technology & Informatics, Universiti Teknologi Malaysia.Contact her at: www.linkedin.com/in/lizabdrahim


TEMS – 5 Focus Areas

Moving Product/Services from Idea to Market

Identifying and Implementing Successful Projects, and Systems

Integrating Technology for Capability and Productivity

Developing from Engineer to Leader

Balancing the Norms of Society, Government, and Regulators

Attend upcoming Conference

IEEE International Conference on Smart Mobility (IEEESM'23)

Join IEEE TEMS