Nathasit Gerdsri, Ph.D., College of Management, Mahidol University, firstname.lastname@example.org
Özalp Vayvay, Ph.D., Faculty of Business Administration, Marmara University, email@example.com
Prattana Punnakittikashem, Ph.D., College of Management, Mahidol University, firstname.lastname@example.org
Zeynep Tuğçe Kalender, Ph.D., Industrial Engineering, Faculty of Engineering, Marmara University, email@example.com
Chanitra Thuwajit, Ph.D., M.D., Department of Immunology, Faculty of Medicine Siriraj Hospital, Mahidol University, Chanitra.firstname.lastname@example.org
Yoschanan Wongsawa, Ph.D., Dept. of Biomedical Engineering, Faculty of Engineering, Mahidol University.
Recently, healthcare organizations have continually put tremendous efforts to raise medical treatment standard as well as improve customer satisfaction and strengthen their business competence. The underlying reasons generally depends on the inadequate planning, inappropriate procurement, poorly organized and managed healthcare technical services, and a shortage of skilled personnel. Moreover, the mismanagement of physical assets impacts on the quality, efficiency and sustainability of health services at all levels.
In modern healthcare, healthcare technology has a major role to play in order. Technology and innovation have become a vital component to drive the continual changes and to serve the objective of high-standard healthcare provision. Not only do healthcare organizations heavily rely on medical technologies like robotic surgery, CT scan, 3D organ printing, precision medicine but also supporting technologies like health information system (HIS), healthcare ERP, etc. have played an important role in facilitating organizational workflow and processes. In addition, most diagnostic, therapeutic, and rehabilitation activity is based on the extensive use of medical technologies. The management tools to make strategic decisions depend on the quality of information. By investing in those technologies, healthcare organizations are inevitably pressured by higher cost of services.
For example from the cost perspective, internet enabled services are continuously developed to support virtual care like telemedicine allowing healthcare providers to consult with patients virtually and provide diagnoses. Therefore, time and resources associated in an in-person hospital consult can be saved.
Despite that healthcare executives are trying to manage the rising cost of healthcare services, they are also facing the issues related to privacy, cybersecurity threats, mounting medical records as well as the long-standing issues from internal organizations such as change resistance and technology adoption. Therefore, to strengthen the development of healthcare organizations and ecosystems for the next decade, new perspectives on technology and innovation management are required.
Here are few examples of recent researches aiming to address the abovementioned challenges. Hsieh et al, (2017) used the protection motivation theory and unified theory of acceptance to identify key factors of personal health record (PHR) adoption. Kharrazi et al. (2018) conducted research aiming to forecast US hospitals’ electronic health record (EHR) technology adoption using Bass model. Alanazi & Al Anazi (2019) explored the challenges of a patient’s PHR technology adoption in healthcare and they found that a poor integration between PHR and EHR systems, user inexperience, computer and health illiteracy are the key barriers of technology adoption. Glover et al, (2017) studied how to improve quality of care through both technical and human components of integration.
Kochan et al. (2018) conducted research on the uses of cloud computing to improve the hospital supply chain performance by applying system dynamics and simulation. Gao & Sunyaev (2019) attempted to identify the industry-specific factors of cloud computing adoption in healthcare.
Gholamhosseini & Ayatollahi (2017) attempted to design e-health readiness assessment tool for hospital. Liu et al. (2017) surveyed online healthcare community users to understand their behaviors in seeking health-related information. Van Velthoven et al. (2019) studied on how digitization effects healthcare organizations while Laurenza et al. (2018) conducted a case study to understand the effect of digital technologies adoption for healthcare industry. Faggini et al. (2019) studied how the digital platform being an enabler between patients and physicians to create sustainability for healthcare. Pantzartzis et al. (2019) tried to build the technology roadmap layer and process to improve the resilience and sustainability of health and social care facilities in UK.
Schultz et al. (2016) conducted an empirical study in order to understand and manage innovation for eldercare due to demographic shifts around the world. Yoon et al. (2017) studied the effect of innovation leadership and supply chain (SC) innovation on SC efficiency in hospitals using the structural equation modeling (SEM) technique.
Iyawa et al. (2016) tried to explore the existing body of knowledge of digital health innovation ecosystems. Gerdsri et al. (2017) conducted the bibliometric analysis to identify the active research areas and discover the professional communities along with their social networks in the emerging field of biomedical engineering (BME) in Thailand. Wu et al. (2019) studied ecosystem of healthcare services in China by aiming to understand and find ways to manage stakeholders.
Punnakitikashem et al. (2008, 2013) developed the stochastic programming model and algorithm to facilitate decision making of nurse managers in medical-surgical units in hospitals in nurse rescheduling and nurse assignment. RFID technology with data mining technique helped to predict the time nurse spent with patients. Baker et al. (2010) reported positive results of the prototype testing of the optimization model of nurse assignment computerized program.
The current health context based on new technologies demands working with an updated model of management and organization, which requires a re-engineering perspective to achieve appropriate levels of clinical effectiveness, efficiency, safety and quality. However, planning and management of healthcare technology is complex and diverse. It requires combined knowledge, which includes engineering, commercial, logistics and planning, and management skills.
It is for these reasons that our Call for Papers on ‘New Perspectives on Technology and Innovation Management to Strengthen the Development of Healthcare Organizations and Ecosystems’ is requesting submissions that highlight and reflect the current state of art in terms of practice and research for this important and evolving method. Novel contributions are welcome, including:
Management of emerging technologies like artificial intelligence; smart technologies, sharing economies, genetic-technology, and big-data for healthcare organizations
Innovation systems and collaboration in large healthcare ecosystems
Leadership in open innovation environments for healthcare development
Forecast of emerging technologies supporting the development of healthcare
Dynamic planning and management approach
New practices (including agile and lean approaches)
Process implementation challenges and solutions
Metrics identifying the operating status of healthcare organizations
Systems approach and thinking in healthcare
Social awareness of emerging technologies in healthcare and technology adoption in an organization context
Science, technology, and innovation strategy for healthcare organizations
Indigenous technological capabilities for catch-up or leapfrogging
Policies for the management of technology and innovation strengthening the development of healthcare organizations and ecosystems
Best practices for implementing procedures for effective technology management
Healthcare technology assessments / Healthcare Information Systems
Strategies for patient satisfaction and behavior auditing
Software support and digital embodiments
Technologies in medical supply chain, logistics, medical diagnosis and care
Healthcare Artificial Intelligence / Data Science and Analytics in Healthcare
Healthcare informatics / Healthcare simulation / Healthcare data quality
Safety management in healthcare
Notes for Prospective Authors
Submitted papers should not have been previously published nor be currently under consideration for publication elsewhere.
Conference papers may only be submitted if the paper has been completely re-written and if appropriate written permissions have been obtained from any copyright holders of the original paper.
Manuscripts should be submitted through the publisher’s online system. Submissions will be reviewed according to the journal’s rigorous standards and procedures through double-blind peer review by at least two qualified reviewers.
Please prepare the manuscript according to IEEE-TEM’s guidelines (http://ieee-tmc.org/tem-guidelines) and submit to the journal’s Manuscript Central site (https://mc.manuscriptcentral.com/tem-ieee). Please clearly state in the cover letter that the submission is for this special issue. For “type of paper submission” be sure to select “How Technology Can Build Resilience to Achieve a Sustainable World: Overcoming Challenges for Humanity to Fight Global Outbreaks” Special Section.
Papers submitted by December 31st, 2021
Guest Editor Bios (Alphabetized)
Dr. Nathasit Gerdsri is an Associate Professor, consultant, researcher, and technologist with over 20 years of experience in technology and innovation management supporting the development of corporate strategy and government policy as well as the program development for management education. Recently, he has taken a new initiative as CEO and Founder of TheStrategence – a startup that provides digital platform for management consultancy. Dr. Gerdsri received his Ph.D. degree in Systems Science/Technology Management from Portland State University, USA. His researches and publications are actively in the areas of roadmapping to enhance the robustness of TRM development process and implementation. Currently, Dr. Gerdsri also serves an Area Editor of the Int’l Journal of Innovation and Technology Management as well as Editorial board member of IEEE Transactions on Engineering Management as well as Int’l Journal of Technology Intelligence and Planning.
Dr. Özalp Vayvay holds his bachelor’s degree in chemical engineering. He holds his master’s and doctorate degrees in industrial engineering. He has been head of engineering management at the institute of science for more than fifteen years. In addition, he has been working as the head of production management in the business school for about 1 year. His research interests are supply chain management, technology and innovation management, process management and business process reengineering, multi-criteria decision making techniques, process management and risk management. He has been a thesis advisor to many graduate students in these subjects in different industries. He has many articles published in top-indexed journals on these topics. In addition, he worked as a researcher and executive in some projects. He still continues to be a faculty member at Marmara University.
Dr. Zeynep Tuğçe Kalender, is a research assistant of Industrial Engineering Department at Marmara University. She graduated with a BS from Istanbul Commerce University in 2011, a MS from Istanbul Technical University in 2013 and a PhD from Marmara University Industrial Engineering Department in 2020. In her PhD, she focused on healthcare quality management in terms of patient safety. Her current research interests include Multi-Criteria Decision Making, Fuzzy Logic, Quality Engineering, Managing Service Quality, Engineering Management, Business Process Management, and Healthcare Management.
Dr. Prattana Punnakitikashem is an Assistant Professor, researcher, consultant in the field of Operations Management at the College of Management, Mahidol University, where she is a program chair of the masters’ degree in healthcare and wellness management. Dr. Punnakitikashem’s research involves management in healthcare, science, bio-related industry in the areas of operations management, including lean management, process improvement and supply chain, healthcare and wellness management, and technology & innovation management. She received her Ph.D. in Industrial and Manufacturing Systems Engineering from the University of Texas at Arlington, USA with Alpha Pi Mu Industrial Engineering Honor. Her dissertation was on integrated nurse staffing and assignment under uncertainty. She is a member of INFORMS, IIE, Alpha Pi Mu, and Tau Beta Pi. She has published numerous publications and has been a speaker at several international conferences. She is listed in Marquis Who’s Who in the World.
Dr. Chanitra Thuwajit is an Associate Professor in Biochemistry, researcher, and full-time academic staff at Department of Immunology, Faculty of Medicine Siriraj Hospital, Mahidol University. She is a Vice Head Department and a Program Director of Ph.D. curriculum in Immunology (International Program). She is also an Associate Visiting Professor at Kumamoto University, Japan. She has been a recognized cancer research scientist with a successfully funded portfolio of peer-reviewed researches. She has received several research awards including outstanding preclinical research awards, outstanding university staff, and recently been recognized by Thai Society of Medical Biochemistry and Molecular Biology and Science Society of Thailand under the Patronage of His Majesty the King for the Research Excellence Award in 2018 and Outstanding Alumni, Faculty of Medicine Ramathibodhi Hospital, Mahidol University in 2019.
Dr Yodchanan Wongsawat is currently working as an Associate Professor in the Department of Vice Dean of Research & International Relations, Faculty of Engineering, Mahidol University, Thailand. His research interests includes Brain Computer Interface, Image Processing, Genomic Signal Processing. He is serving as an editorial member and reviewer of several international reputed journals. Dr. Yodchanan Wongsawat is the member of many international affiliations. He has successfully completed his Administrative responsibilities. He has authored of many research articles/books related to Brain Computer Interface, Image Processing, Genomic Signal Processing.
Alanazi, A., & Al Anazi, Y. (2019). The Challenges in Personal Health Record Adoption. Journal of Healthcare Management, 64(2), 104-109.
Baker, R. L., Tindell, S., Behan, D. B., Turpin, P. G., Rosenberger, J. M., & Punnakitikashem, P. (2010). Phase I: creating an electronic prototype to generate equitable hospital nurse-to-patient assignments. CIN: Computers, Informatics, Nursing, 28(1), 57-62.
Faggini, M., Cosimato, S., Nota, F., & Nota, G. (2019). Pursuing Sustainability for Healthcare through Digital Platforms. Sustainability, 11(1), 165.
Gao, F., & Sunyaev, A. (2019). Context matters: a review of the determinant factors in the decision to adopt cloud computing in healthcare. International Journal of Information Management, 48, 120-138.
Gerdsri, N., Kongthon, A., and Puengrusme, S. (2017). Profiling the Research Landscape in Emerging Areas Using Bibliometrics and Text Mining: A Case Study of Biomedical Engineering (BME) in Thailand, International Journal of Innovation and Technology Management, Vol. 14, No. 02, pp.1740011 (1-15).
Gholamhosseini, L., & Ayatollahi, H. (2017). The design and application of an e-health readiness assessment tool. Health Information Management Journal, 46(1), 32-41.
Glover, W., Li, Q., Naveh, E., & Gross, M. (2017). Improving Quality of Care Through Integration in a Hospital Setting: A Human Systems Integration Approach. IEEE Transactions on Engineering Management, 64(3), 365-376.
Hsieh, H. L., Kuo, Y. M., Wang, S. R., Chuang, B. K., & Tsai, C. H. (2017). A study of personal health record user’s behavioral model based on the PMT and UTAUT integrative perspective. International journal of environmental research and public health, 14(1), 8.
Iyawa, G. E., Herselman, M., & Botha, A. (2016). Digital health innovation ecosystems: From systematic literature review to conceptual framework. Procedia Computer Science, 100, 244-252.
Kharrazi, H., Gonzalez, C. P., Lowe, K. B., Huerta, T. R., & Ford, E. W. (2018). Forecasting the maturation of electronic health record functions among US hospitals: retrospective analysis and predictive model. Journal of medical Internet research, 20(8), e10458.
Kochan, C. G., Nowicki, D. R., Sauser, B., & Randall, W. S. (2018). Impact of cloud-based information sharing on hospital supply chain performance: A system dynamics framework. International Journal of Production Economics, 195, 168-185.
Laurenza, E., Quintano, M., Schiavone, F., & Vrontis, D. (2018). The effect of digital technologies adoption in healthcare industry: a case based analysis. Business Process Management Journal, 24(5), 1124-1144.
Liu, N., Tong, Y., & Chan, H. C. (2017). Information seeking in online healthcare communities: the dual influence from social self and personal self. IEEE Transactions on Engineering Management, 64(4), 529-538.
Pantzartzis, E., Price, A., & Edum Fotwe, F. (2019). Roadmap layers and processes: resilient and sustainable care facilities. Engineering, Construction and Architectural Management.
Punnakitikashem, P., Rosenberger, J. M., & Behan, D. B. (2008). Stochastic programming for nurse assignment. Computational Optimization and Applications, 40(3), 321-349.
Punnakitikashem, P., Rosenberber, J. M., & Buckley-Behan, D. F. (2013). A stochastic programming approach for integrated nurse staffing and assignment. IIE Transactions, 45(10), 1059-1076.
Schultz, J. S., André, B., & Sjøvold, E. (2016). Managing innovation in eldercare: a glimpse into what and how public organizations are planning to deliver healthcare services for their future elderly. International Journal of Healthcare Management, 9(3), 169-180.
Van Velthoven, M. H., Cordon, C., & Challagalla, G. (2019). Digitization of healthcare organizations: The digital health landscape and information theory. International journal of medical informatics, 124, 49-57.
Yoon, S. N., Lee, D., & Schniederjans, M. (2016). Effects of innovation leadership and supply chain innovation on supply chain efficiency: Focusing on hospital size. Technological Forecasting and Social Change, 113, 412-421.
Wu, J., Wang, Y., Tao, L., & Peng, J. (2019). Stakeholders in the healthcare service ecosystem. Procedia CIRP, 83, 375-379.
IEEE Transactions on Engineering Management is journal of the Technology and Engineering Management Society of IEEE, published quarterly since 1954. It is dedicated to the publication of peer-reviewed original contributions, by researchers and practitioners, regarding the theory and practice of engineering, technology, and innovation management.
Editor in Chief
Tugrul U Daim, PhD PICMET Fellow
Professor and Director
Technology Management Doctoral Program
Department of Engineering and Technology Management
Maseeh College of Engineering and Computer Science
Portland State University, Portland OR