Call for Papers: Smart Services and Software Platforms

IEEE Transactions on



UPDATE (1/16/2019): The deadline for Abstract Submission has been pushed to June 30, 2019. Please feel free to submit your abstract until this date, following the guidelines outlined below. 
We would like to emphasize that it is not necessary to use the ManuscriptCentral portal for the submission of your abstract; please send it via e-mail to We will then confirm receipt of your submission.

Special Issue: Smart Services and Software Platforms

This issue is being developed through International Conference on Engineering Technology and Innovation (ICE/ITMC)

Guest Editors

Dr. Christian Bartelt, Institute for Enterprise Systems, University of Mannheim,

Dr. Jürgen Jähnert – Baden-Württemberg Connected,

Prof. Dr. Alexander Mädche, Institute of Information Systems and Marketing, Karlsruher Institute of Technology,

Prof. Dr. Andreas Rausch, Software Systems Engineering Institute, Technical University of Clausthal,

Prof. Dr. Konrad Zerr, Services Marketing, University of Applied Science Pforzheim,


The ubiquitous availability of digital connected devices foster the rise of more and more computational services in complex cyber-physical systems. Especially software innovations in the areas of data science, machine learning, as well as software architecture and engineering facilitate the arising of smart services and software platforms, which can operate context- and self-aware in real time (Anastasopoulos et al. 2005, Herold et al., 2008; Rausch et al., 2013). This progress is observable in the public, in the design of the customer-provider interface (Zerr et al., 2017) as well as in the industrial space under denotations such as Smart City, Smart Home, or Industrial Internet (Bartelt et al., 2005; Rausch et al. 2009). A unifying phenomenon of this class of software-based systems is that the traditional scientific models are not able to sufficiently support the runtime-composition as well as decentralized and concurrent engineering processes.

From the technology perspective, traditional top-down and iterative engineering processes for software-based systems are currently reaching their performance edge. As system architectures become more open and interconnected they have to be seen as “service-ecosystems” to co-create value in context (Vargo & Lusch, 2016,). Therefore, a central management of services life-cycles are not scalable but rather simply not feasible (Huber et al., 1998). In analogy to ecosystems arising in organic habitats, engineering processes and future technologies must allow for self-adaptive and emergent system behavior. Hence, open-loop control systems must dynamically find throughout the system lifecycle the just-in-time equilibrium based on available data, services and processes as well as on human shareholder requirements (Graupner et al.; 2015).

Smart service components in Service- and IT ecosystems with independent life-cycles are developed in asynchronous engineering processes and are connected at runtime on ambient software platforms (Liu et al. 2016). Besides, heterogeneous service interfaces and data sources without a centrally predefined and semantically standardized scheme have to be integrated and prepared to be machine-readable (Klus et al., 2015). Service systems in this ecosystem context are possibly composed automatically and are temporarily alive. The architectural knowledge to compose smart service systems at design- and run-time must be considered by service developer and platform provider (Burzlaff&Bartelt, 2017).

This call for papers targets a special issue on the topic of development processes and technologies for smart services and enfolding service ecosystems as well as their software platforms (Botzenhard et al., 2016; Gass et al. 2014). It addresses especially the question how service providers can develop connectable smart services or service ecosystems in temporary alive system compositions. We would like papers to explore the technologies and engineering management perspective rather than the technology itself. Among others, papers based on the Service Dominant Logic (SDL) approach to contribute to the extension of “midrange theories” concerning SDL are welcome (Vargo & Lush 2017). We emphasize the interdisciplinary nature of the topic by explicitly inviting scholars from various disciplines to address the following questions:

  1. What are the technical interrelations between applications and platform in smart service engineering?
  2. What kind of computational support has to be provide by the software platform to support successful smart services?
  3. How can semantic standardization be managed and supported by platforms in asynchronous development processes and in a decentral manner?
  4. What are the key challenges for emergent service generation based on predefined goals and how can they be solved in dynamic and self-adaptive systems?
  5. How can smart services be scaled at the market?
  6. What are appropriate Development Tools and approaches to create smart service-ecosystems based on the principles of the SDL-Approach?

Suggested topics:

  • Semantic standardization of data, software services and process in (asynchronous and decentralized) engineering
  • Novel engineering processes for smart and emergent service systems
  • Approaches for software platform support of smart service systems
  • Component-based software engineering for self-adaptive systems of cyber-physical systems
  • Approaches for the decentral management and computation of service and system composition
  • Resilience of smart service ecosystems
  • Dependability, privacy, security aspects of smart service systems
  • State-of-the-Art regarding (automated) reuse of architecture knowledge
  • Industrial experiments and case studies dealing with smart services and platforms
  • Smart Service Marketing
  • Context-Modelling to create value in context within complex service-ecosystems

A group of papers presented at the ICE/ITMC conference will be invited by the journal committee. In addition, all others are welcome to submit papers as explained below

Submission Process: Please prepare the manuscript according to IEEE-TEM’s guidelines ( and submit it to the journal’s Manuscript Central site ( Please clearly state in the cover letter that the submission is for this special issue.


  • May 3, 2019 – Deadline for first submission of full paper
  • June 7, 2019 – Feedback on acceptance/rejection of full paper and detailed suggestions
  • October 11, 2019 – Deadline for submission of final version of paper
  • November 8, 2019 – Final feedback on acceptance for publication
  • tbd – Deadline for submission of camera-ready paper

UPDATE (12/13/2018): To submit your abstract, please simply send it to until December 15, 2018. We will then send you a confirmation mail.
It is not necessary to use the ManuscriptCentral portal for the submission of your abstract.


Bartelt, C., Fischer, T., Niebuhr, D., Rausch, A., Seidl, F., & Trapp, M. (2005, May). Dynamic integration of heterogeneous mobile devices. In ACM SIGSOFT Software Engineering Notes (Vol. 30, No. 4, pp. 1-7). ACM.

Rausch, A., Bartelt, C., Herold, S., Klus, H., & Niebuhr, D. (2013). From software systems to complex software ecosystems: model-and constraint-based engineering of ecosystems. In Perspectives on the Future of Software Engineering (pp. 61-80). Springer, Berlin, Heidelberg.

Huber, F., Rausch, A., & Rumpe, B. (1998, August). Modeling dynamic component interfaces. In Technology of Object-Oriented Languages, 1998. TOOLS 26. Proceedings (pp. 58-70). IEEE.

Herold, S., Klus, H., Niebuhr, D., & Rausch, A. (2008, May). Engineering of it ecosystems: design of ultra-large-scale software-intensive systems. In Proceedings of the 2nd international workshop on Ultra-large-scale software-intensive systems (pp. 49-52). ACM.

Rausch, Andreas, et al. “It ecosystems: A new paradigm for engineering complex adaptive software systems.” Digital Ecosystems Technologies (DEST), 2012 6th IEEE International Conference on. IEEE, 2012.

Rausch, A., Niebuhr, D., Schindler, M., & Herrling, D. (2009). Emergency management system. In Proceedings of the International Conference on Pervasive Services (Vol. 2009).

Klus, H., Herrling, D., & Rausch, A. (2015). Interface roles for dynamic adaptive systems. Proceedings of ADAPTIVE, 80-84.

Burzlaff, F., & Bartelt, C. (2017, April). Knowledge-Driven Architecture Composition: Case-Based Formalization of Integration Knowledge to Enable Automated Component Coupling. In Software Architecture Workshop (ICSAW), 2017 IEEE International Conference on Software Architecture (pp. 108-111). IEEE.

Anastasopoulos, M., Bartelt, C., Koch, J., Niebuhr, D., & Rausch, A. (October 2005) Towards a Reference Middleware Architecture for Ambient Intelligence Systems. In Proceedings of the Workshop for Building Software for Pervasive Computing 20th Conference on Object-Oriented Programming Systems, Languages and Applications (OOPSLA) October 2005

Botzenhardt, A., Li, Y., & Maedche, A. (2016). The roles of form and function in utilitarian mobile data service design. Journal of Electronic Commerce Research, 220–238.

Meth, H., Mueller, B., & Maedche, A. (2015). Designing a Requirement Mining System. Journal of the Association for Information Systems, 16(9), 799–837.

Graupner, E., Melcher, F., Demers, D., & Maedche, A. (2015). Customers‘Intention to use digital services in retail banking – an information process view. In ECIS 2015 Proceedings.

Gass, O., Meth, H., & Maedche, A. (2014). Paas characteristics for productive software development: An evaluation framework. IEEE Internet Computing, 18(1), 56–64.

Liu, X., Werder, K., & Maedche, A. (2016). A Taxonomy of Digital Service Design Techniques. Proceedings of the 2016 International Conference on Information Systems, Forthcoming, (Slaats 2013), 1–12

Lusch, Robert F., Stephen L. Vargo, and Anders Gustafsson. “Fostering a trans-disciplinary perspectives of service ecosystems.” Journal of Business Research 69.8 (2016): 2957-2963.

Vargo, Stephen L., and Robert F. Lusch. “Service-dominant logic 2025.” International Journal of Research in Marketing 34.1 (2017): 46-67.

Zerr, Konrad, Rudolf Albert, and Anja Forster. “Context Sensitive Digital Marketing-A Conceptual Framework Based on the Service Dominant Logic Approach.” International Conference on HCI in Business, Government, and Organizations. Springer, Cham, 2017.

Guest Editor bios

Dr. Christian Bartelt is managing director of the Institute for Enterprise Systems (InES) at the University of Mannheim and head of the research group Auto-Engineered Software Systems. He also is guest professor and lecturer in Software Engineering at the Babes-Bolyai University in Cluj/Romania. Until 2015 he was the head of the Cyber-Physical Systems Research Group at Clausthal University and was lecturer for Software Engineering at

University of Hildesheim between 2011 and 2014. Christian Bartelt received a PhD in Software Engineering from the Clausthal University of Technology and a Diploma in Computer Science from the University of Kaiserslautern. His research and publications focus on software modeling, architectures for dynamic adaptive software systems and platforms and smart service development.


Dr. Jürgen Jähnert is CEO of bwcon GmbH, an organisation driving innovation processes for roughly 

600 industrial companies from south west of Germany. He studied telecommunications at Politecnico di Milano and University of Stuttgart where he received the degrees Dr.-Ing and Dipl.-Ing in electrical engineering. Furthermore, Jürgen holds a degree in Marketing from University of applied sciences in Berlin where he worked on pricing mechanisms for future mobile wireless networks. In 1997 Jürgen joined the Communication Systems group of the University of Stuttgart computer centre where he has worked in several ICT, IST, ACTS and

Telematics projects in the area on mobile and broadband communication and service architectures. In 2009 Jürgen was appointed general director of the IT Services department of the University of Stuttgart managing a team of roughly 10 researchers involved in European projects and additional 40 engineers. Jürgen had published more than 60 scientific papers in the area of mobile internet and several middleware aspects like identity management and distributed computing. In 2011 Jürgen became Head of the ICT and Technology Networks division of MFG, the Public Innovation Agency for ICT and Media of Baden-Württemberg comprising roughly 20 project managers dedicated to the innovation process. Here, his key focus was on the systematic analysis of SME needs, the permanent stimulation of further start-ups and the transfer of ICT to the key application areas in the region of Baden Württemberg. Jürgen lectures IT Service management at University of Stuttgart and is regularly service the European Commission as external expert.


Dr. Alexander Maedche is full professor at Karlsruhe Institute of Technology (KIT), Germany. He heads the research group “Information Systems & Service Design” at the Institute of Information Systems and Marketing (IISM) and is director at the Karlsruhe Service Research Institute (KSRI). Alexander Maedche received a Diploma in industrial engineering & management and a PhD in applied computer science from the University of Karlsruhe, Germany. After his PostDoc research at the Research Center for Computer Science (FZI), he worked in industry at the Bosch group and SAP SE in managerial positions in the fields of IT management and software product development for several years. He is a former Chair of Information Systems and managing director of the Institute of Enterprise Systems (InES) at the University of Mannheim, Germany. His research work focuses on designing interactive intelligent systems as well as the engineering & transformation of information systems. His work has been published in leading international IS and CS journals such as the Journal of the Association of Information Systems (JAIS), Business & Information Systems Engineering (BISE), Information & Software Technology (IST), Computers & Human Behaviour (CHB), IEEE Intelligent Systems, VLDB Journal, and AI Magazine.


Dr. Andreas Rausch is professor and the head of the chair for Software Systems Engineering at the Clausthal University of Technology. Until early 2007 he was head of the chair for Software Architecture at the

University of Kaiserslautern. In 2001 he obtained his doctorate at the University of Munich under Prof. Dr. Manfred Broy. His research in the field of software engineering focuses on software architecture, model-based software engineering and process models, with more than 125 publications worldwide. Prof. Dr. Andreas Rausch is project leader for the development of the new V-Modell XT, the standard system development process model for IT systems of the Federal Republic of Germany. In addition to his research activities he participated in various commercial software projects developing large distributed systems. He is one of the four founders and shareholders of the software and consulting company 4Soft GmbH, Munich.

Dr. Konrad Zerr is professor of marketing and market research at Pforzheim University. In addition to his teaching and research activities, he took on various functions. Among others, he was dean of the Department of Marketing (2000 – 2002), member of the Senate (2000 – 2005) and programme Director of the master’s programme in Innovative Service marketing (2007 – 2017). His scientific research focus and publications are currently focused on aspects of services marketing, service innovation and digitisation in marketing and sales. Prior to his university career, he held various positions in marketing and sales at the companies “Böhringer Mannheim” and “Wrigley ´ s” (Munich). He graduated from the University of Mannheim (Dipl. Kfm., 1988), Ph.D. from the University of Bamberg (1996).


IEEE Transactions on Engineering Management is journal of the Technology and Engineering Management Society of IEEE, published quarterly since 1954. It is dedicated to the publication of peer-reviewed original contributions, by researchers and practitioners, regarding the theory and practice of engineering, technology, and innovation management.

Editor in Chief

Tugrul U Daim, PhD PICMET Fellow

Professor and Director

Technology Management Doctoral Program

Department of Engineering and Technology Management

Maseeh College of Engineering and Computer Science

Portland State University, Portland OR

United States

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